Member Testimonials

The Marcinkos sayDavid Carney says Pamela Swenor Says

“We can’t rave enough about you.  Quality Health Plans is awesome.  We’ve been with you for 4 years and the service has been fantastic.  We’ve dealt with many insurance companies over the years and have often been frustrated and disappointed.  No so with QHP!  All your people are awesome and it has been a wonderful experience dealing with QHP.”

"I would like to personally thank John for all his efforts in seeing that I got my authorization on such short notice. John went way beyond his normal daily duties to help me. It is people like John who give a company a good name. He told me that he would keep me informed and he did everything he said he was going to do, and much more. Since I have joined Quality Health Plans, I have been able to work things out, mostly by calling Customer Service. I am glad I joined Quality Health Plans. "

“I just want to say don’t ever lose that gentleman in Customer Service.  He really knows his job.  It is very rare to find someone so competent and dedicated.  He is awesome!

 We had a problem getting a medication my husband Todd has to have.  It required an override.  He led us through the process, calling the doctor and pharmacy to assure that my husband got his medication in a timely fashion.  We are really pleased with QHP.”

Nagapen Periatomby Says Sarah Adams Says  

“I recently signed up with QHP and I’m very pleased. I would highly recommend QHP to my fellow Medicare people. Customer Service is always willing, very helpful and well informed. Your knowledgeable representatives always exceed my expectations”

"I attended several seminars this year but decided to stay with QHP.  Your plan knocks all other plans out of the ballpark.  Your Customer Service is tip-top and has always helped me out when I needed them.  Lately, they worked it out so I would not have to wait for a referral and got me into the right doctor in no time.  My hat is also off to the agent that signed me up.  He was very nice and helped me to make the right decision.  Keep up the good work!"

 
Margaret Henry Says Blank Blue Header Blank Blue Header

"I would like to share some my history, since I qualified for Medicare, with you so you know the service your company, Quality Health Plan, has provided me beyond just health coverage and explain the reason I value you as a company who cares about its members:

 

Medicare + Patient Co-pay = expenses I could not afford which =’s neglect in my health care.

 

The above was my story until I learned about Medicare Co-Advantage programs.  Next, I signed up for one of the biggest nationally advertised programs, believing I would get the best in medical care.

 

During my enrollment the program changed. My doctor decided to no longer accept this health coverage because he did not want to be dictated to in a way causing him to give his patients less care than he felt they needed and deserved.

 

I trusted my doctor more than I had any in years and did not want to change to someone new. I asked him to recommend a new medical plan. He gave me a list and suggested I look at Quality Health Plan in particular. After many days of researching each company on my list my mind felt like it was going to explode. I did not want to get a plan which would not be right for my needs. Not knowing which to chose, I consulted a health insurance assistance company. They normally zipped out a comparative chart for decision making, but since they did not know much about Quality Health Plan suggested by my doctor they immediately went into research mode. They were surprised by what Quality Health Plan offered in a Medicare Advantage Program. With their confirmation which company was the best for me, I chose Quality Health Plan.

 

During my coverage with you I have had many questions and to my delight Quality Health Plan’s staff have always been ready, knowledgeable, concerned and never too busy to help with professional personal assistance.

 

Now after numerable office visits with my doctor, procedures for preventative health care, annual diagnostic procedures and many prescriptions filled I am happily renewing my coverage with, in my opinion, the absolutely BEST health care coverage one can get; AKA: Quality Health Plans!

 

Oh yes one more important note about Quality Health Plan, when I check about the 2008 changes I found out some of my co-pays actually reduced in cost. Now would you expect to find a company in this day and age which reduced costs to the patient’s out of pocket costs? Thank you for being the company you are!"

 

06/02/2010

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